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We couldn’t find an active program

You’re signed in, but we couldn’t match a current TUB purchase to this account.

No active program purchase found

This can happen if you bought with a different email or phone number, or your purchase is still being processed.

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Use the email or phone number from your purchase receipt.

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The team can match your purchase to this account. Your chats stay together.

Approved TUB staff can see chats. Privacy hides your messages from their usual view. They can still see AI replies.